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Our Services

Release of Information

MedRecs Management provides free, secure release of information services for hospitals and clinics. Our advanced technology allows us to provide patients and requestors with the speediest, most secure, and convenient method of requesting records available in the marketplace today. The benefits of utilizing our services include:

  • HiTrust CSF certified release platform.
  • Fast turn around times as little as 4 hours to maximum of 48 hours in most cases.
  • Allow patients to securely request their records from home via cell phone.
  • Allow requestors to pay online via credit card to expedite the delivery process.
  • Patients receive a text message or email when their records request is complete and ready for download.
  • Allow your HIM staff to focus on their core responsibilities and leave the labor intensive process of ROI to us.
  • Comply with audits and chart reviews quickly and with comprehensive tracking.
  • Contactless submission and retrieval of medical records requests.
  • Direct upload capabilities to esMD and Social Security Administration.
  • Free to the clinic or hospital in most cases. We bill the requesting parties.

Disability and FMLA Form Processing / Completion

Orthopedic clinics and other clinics handle a maze of forms for their patients, including FMLA, Short-Term Disability, and Long-Term Disability. MedRecs Management brings organization and automation to this critical, yet time-consuming patient service. MRM’s experienced clinical support team completes all forms submitted to your office, and patients will be able to receive benefits without delay – as we guarantee completion in as little as three business days.

Provider Benefits of using our Forms Completion Services Include:

  • Drastically reduce provider and support staff involvement in form process.
  • Re-route all disability forms calls and inquiries directly to Kemberton.
  • Speedy Turnaround time greatly improves patient satisfaction.
  • Access to our exclusive, online disability/fmla form tracking software.

Patient Benefits of using our Forms Completion Services Include:

  • Automatic text/email alerts keeps patient included on the status of their form completion.
  • Forms can be completed in as little as 3 days.
  • Receive benefits much faster.
  • Access to a dedicated disability/FMLA forms specialist at our office.
  • Completely contactless remote submission and retrieval of forms.

Audit Submission and Support

MedRecs Management’s standard service includes handling audits for HEDIS, Center for Medicare & Medicaid Services (CMS), Medicare Risk Adjustments, Medicare Advantage, HHS-RADV, DRG, and more. Our advanced “group request” tracking feature in our online portal makes tracking these audits a breeze. Benefits of using the group request features are below:

  • Track status of entire group request as one set.
  • Track deadlines in order to prevent loss of payments and denials.
  • Single out individual charts preventing the completion of the entire or review.
  • Submit entire audit/review with one click of of a button when complete.
  • Track submission times/dates as well as tracking numbers for carriers if applicable.
  • Direct submit to esMD with rebust reporting features after submission.