MedRecs Management knows that managing release of information and disability/FMLA forms in a fully electronic, paperless way means we can turn around requests from patients faster and with fewer opportunities for errors. Change brought about by the pandemic means 93% of patients now expect and want to submit requests electronically. Create a better records and forms experience for your patients. Switch to MedRecs Management.
MedRecs Management provides release of information outsourcing services to physician practices, hospitals and health systems. Our goal is to make the process easy and convenient for your patients, and to take the burden off your team. MRM will process requests rapidly and with the highest security protocols. We also provide full visibility into the status of requests, so you are and your patients are never wondering when their request will be fulfilled.
We know that FMLA and Disability form completion can be an extremely time consuming and distracting process for healthcare providers. MedRecs Management has over 50 years of experience managing FMLA and Disability form requests. We know how to get these done correctly and quickly for your practice. And with our proactive patient request status communication, the number of calls coming to your practice will be reduced significantly.
MedRecs Management’s standard service includes handling audits for HEDIS, Center for Medicare & Medicaid Services (CMS), Medicare Risk Adjustments, Medicare Advantage, HHS-RADV, DRG, and more. Our advanced “group request” tracking feature in our online portal makes tracking these audits a breeze.
We know that too many phones calls to your practice during business hours can create a distraction from patient care. All calls coming to your office for questions regarding disability forms and ROI will be routed to our team, reducing the volume of calls coming to your practice. And with MRM’s custom records management software, we will proactively communicate with your patients the status of their request, so you know your patients are not left in the dark regarding information important to them.
At MRM, we offer our customers a secure delivery process for Release of Information and disability form completion. We will add a custom, secure form to your website for patients to use, making it easy for them to request and receive their information. Our average turnaround time is 3-5 days to complete a disability form!
We know our customers want their patients treated with the same respect and care by their ROI vendor that their patients receive at their practice. Our customers can use the MedRecs Management portal to see the status of any request, at any time, so they know their patients are taken care of.
